General Questions
What services do you offer at your clinic?
We offer a range of holistic services including acupuncture, chiropractic care, therapeutic massage, cupping therapy, moxibustion, craniosacral therapy, ultrasound therapy, electric stimulation, reiki, and more. Each treatment plan is personalized to support your uniquehealth goals.
Do I need a referral from a doctor to make an appointment?
No referral is needed. You can book directly with us, whether you’re coming for pain relief,
wellness support, or preventative care.
What conditions do you commonly treat?
We help people with a wide range of conditions including back and neck pain, sciatica, stress and anxiety, migraines, digestive issues, hormonal imbalances, fatigue, injuries, and more.
Can I combine acupuncture, chiropractic, and massage in one visit?
Absolutely! Many of our patients benefit from integrated treatments. We’ll work with you to create a balanced session that meets your needs.
How do I know which therapy is right for me?
During your first visit, we’ll do a thorough intake to understand your health history and concerns. From there, we’ll recommend the best combination of therapies to support your healing.
Can children or pregnant women receive these treatments?
Yes. Acupuncture, chiropractic care, and massage therapy can be safely and effectively adapted for children and pregnant women. We use age- and condition-appropriate techniques to ensure comfort and safety. These therapies can support healthy development in children and provide relief from common pregnancy-related symptoms like back pain, nausea, and stress. Please let us know in advance if you’re pregnant or booking for a child, so we can tailor the session accordingly.
Do you accept insurance?
We are an out-of-network provider, but if you have a PPO plan that covers acupuncture and/or chiropractic we’re happy to electronically submit your claim on your behalf or we can provide a Superbill that you can submit to your insurance for potential reimbursement.
We can check your plans benefits and deductible status during your visit. If you have coverage and have your yearly deductible has been met, we can submit your claim. A co-pay may be required. If you have not yet met your yearly deductible, you will be asked to pay in full at the time of service.
Do you accept personal injury or workers’ compensation cases?
No. We are no longer accepting personal injury or work compensation cases.
Acupuncture
What is acupuncture, and how does it work?
Acupuncture is a gentle, time-tested healing method that stimulates specific points on the body to restore balance, relieve pain, and promote wellness. It works by enhancing circulation, calming the nervous system, and supporting the body’s natural healing ability.
Does acupuncture hurt?
Most people find acupuncture very relaxing. The needles are extremely thin much finer
than those used for injections and discomfort is minimal, if felt at all.
What can I expect during my first acupuncture session?
Your first session includes full consultation and customized treatment. You’ll lie
comfortably in a relaxing environment while the needles are gently inserted and retained
for about 20–30 minutes.
How many acupuncture sessions will I need?
It depends on your condition and overall health goals. Some people feel better after just one session, while others benefit from a series of treatments. We’ll discuss a recommended treatment plan with you during your visit.
Is acupuncture safe?
Yes. When performed by a licensed professional, acupuncture is extremely safe. We use only sterile, single-use disposable needles.
Chiropractic Care
What does a chiropractor do?
Chiropractors specialize in detecting and correcting misalignments in the spine and joints. Gentle adjustments help restore alignment, improve mobility, relieve pain, and support overall nervous system function.
What conditions can chiropractic care help with?
Chiropractic care is effective for back and neck pain, headaches, sciatica, joint stiffness, posture issues, and more. It can also help prevent future injuries.
Will the adjustment be painful or uncomfortable?
Most adjustments are painless, and many people experience immediate relief. We use gentle, targeted techniques tailored to your comfort level.
Is chiropractic care safe for children or seniors?
Yes! Chiropractic care is safe and beneficial for all ages. We use age-appropriate techniques and always prioritize your comfort and safety.
How often do I need to come in for adjustments?
Frequency depends on your specific needs and goals. Some patients come in for acute care, while others schedule regular wellness visits. We’ll create a plan that works for you.
Massage Therapy & Bodywork
What types of massage therapy do you offer?
We offer deep tissue massage, therapeutic massage, craniosacral therapy, reiki, and more. Each session is customized to address your unique tension patterns and wellness goals.
How is therapeutic massage different from a spa massage?
Therapeutic massage is focused on relieving pain, releasing tension, and restoring function not just relaxation. It’s often used alongside acupuncture and chiropractic for deeper healing.
Can massage therapy help with chronic pain or injury?
Yes, massage can be very effective for managing chronic conditions like back pain, sciatica, frozen shoulder, and stress-related tension. Regular sessions can support long-term recovery.
Do I need to undress for a massage?
You may undress to your comfort level. You’ll be properly draped at all times, and your
therapist will only uncover the area being worked on.
Can I request a specific pressure level or technique?
Of course! We encourage open communication. Let us know your preferences, and your therapist will adjust the treatment accordingly.
Appointments & Logistics
How do I schedule an appointment?
You can call our office, email us, or use our online booking system for massage sessions.
We’re happy to help you find a time that works for you.
What is your cancellation policy?
We kindly ask for at least 24 hours’ notice for cancellations or rescheduling for massage
sessions. Late cancellations or no-shows will be subject to a fee.
What should I wear to my appointment?
Wear something comfortable and easy to move in. Depending on your treatment, you may
be asked to change into a gown or be partially draped.
How long is a typical session?
Sessions typically last between 45-75 minutes with Dr. Nancy depending on the type of treatment. If you are planning to combine a treatment with a massage session, plan on at least 2 hours, possibly more, depending on the length of your massage.
Where are you located and is there parking available?
We’re located in beautiful Topanga Canyon on the second level of the Pine Tree Circle. Free parking is available on-site. Directions and details will be sent with your appointment confirmation.
Do you have elevator access or handicap accommodations?
Yes. Our clinic is fully handicapped accessible, and there is an elevator access available if
needed. We’re happy to assist you with any accessibility needs—just let us know in
advance.
What payment methods do you accept?
We accept personal checks, cash, credit/debit cards, HSA cards. We also accept
payments through Venmo, Zelle and PayPal.
If you have any question, please do not hesitate to contact us.